Relationship
Marketing
When
attempting to develop and grow your practice, establishing
strong relationships within your community is paramount.
Most importantly, relationships must be mutually beneficial
if they are to pass the test of time. In other words, you
have to be able to offer something perceived by that potential
partner as valuable. Only then can you, as a chiropractor,
expect something of equal value in return, for example new
patient referrals.
Many
chiropractors are searching for simple, effective, yet cost
effective ways to build relationships with local residents,
local healthcare professionals, businesses, organizations,
social activity groups, places of worship, and within public
or private school sectors. Not to over simplify the challenge,
but online technologies can do this effectively,
and most important, cost effectively.
Online
newsletters are primarily designed to reach existing
patients. Stand alone websites do little to attract new
patients. Neither is designed to establish mutually beneficial
relationships. Neither effectively connects you to those
in your community you don’t know, which is
of great importance.
Ask
yourself two questions: In attempting to establish mutually
beneficial relationships, what do you think is perceived
by potential partners as most valuable? More importantly,
how an you, as a respected healthcare professional in your
community, provide valuable benefits to these partners effectively
and cost effectively?
Here
is where each community partner places greatest value:
-
Local organizations want everyone in town to
be aware of upcoming events.
-
Healthcare professionals search for ways to educate
and promote services.
- Businesses
want branding and name recognition via advertising and
promotion.
- Local
residents want health information to improve quality
of life and to help with every day healthcare decisions.
National
Survey – Who would have thought?
I
recently surveyed a national audience using simple online
technologies. I wanted to know what was the one key
factor used by them in helping to select a new healthcare
professional? More than 73,500 responded. Results posted
below are fascinating.
The
number one choice was who another doctor recommends.
Sounds reasonable yet it was surprising to review their
second most popular selection. As chiropractors, we know
educating patients is one effective way to practice build.
I didn’t realize educating those we don’t
know would have such profound impact on which healthcare
professional is chosen.
Here
is the question, here are the results:

Community
e-Magazines
Several
venues designed to educate the general public include brochures,
videos, newsletters, direct mail, display advertisements,
television and radio. Implementing extended campaigns can
quickly become cost prohibitive. A more practical medium
would be to use online technologies. But before
jumping the gun thinking you know what is being talked about,
stop! You might think you know, but maybe not, at least
not yet.
Most
chiropractors turning to the Internet look to broadcast
health information to existing patients via an e-Newsletter.
Since this approach connects mostly to established patients,
family members and friends, this strategy offers little
in expanding ones circle of influence. The challenge
lies in finding ways to communicate and educate those in
our community we don’t know. Most importantly, can
the Internet be used to establish mutually beneficial relationships
not only with thousands of local residents, but with local
healthcare professionals, businesses and organizations?
The answer is “yes”.
Introducing
an entirely new concept: Online community health and
news magazines…
To
learn what you need to know about e-Magazines consider participating
in one of Healthy Practices daily online tours. Although
tours take 30 minutes, you will know in 5 minutes if it’s
a good fit. During the tour, we take a close look at the
e-Magazine, view a sample e-broadcast, discuss pricing and
set-up, and finish off with Q & A. To get scheduled
for a tour, send an email or call. You can also visit www.healthypractices.com
for more information.
In
summary, Healthy Practices Inc., co-founded by Sigmund Miller,
DC is in the business of launching local online health and
news magazines, nationally. As a free community service,
many hundreds of community e-Magazines are in place throughout
the United States and Canada reaching more than one million
local residents, twice monthly. Magazines are also being
launched in Australia and New Zealand.
Companies
and organizations endorsing Healthy Practices e-Magazines
include:
- Breakthrough
Coaching
- The
Masters Circle
- Back
Talk Systems
- COCSA
- Foot
Levelers
- Chiropractic
Leadership Alliance
- The
Family Practice
- Brican
- Backpack
Safety America
- ChiroAcademy
- ChiroPower
- Chiropractic
Wellness & Fitness Magazine
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- ChiroCredit
- ChiroSecure
- ICPA
- Kats
Management
- Parker
Seminars
- Powerful
Practices
- PreventiCare
- ChiroPediatrics
- ChiroPower
- ChiroPediatrics
- Chiropractic
Marketing Success
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Each
e-Magazine is defined by the local community it serves.
In Maui the e-Magazine is called "Maui Health &
Home". In Green Bay it’s "Green Bay Health
& Home".
Many
local newspapers and magazines have already featured chiropractors’
e-Magazines. Several were interviewed on radio, others by
ABC and CBS TV news affiliates.
As
editor, you get to do as much or as little as you want.
Strategies are in place to grow your e-mail list to many
thousands. Weekly teleconference training and one-on-one
support are included. All training materials can be downloaded.
One
of the e-Magazine's goals is to improve quality of life
for many living in that chiropractor’s community.
Providing this type of health information also empowers
local residents when making every day healthcare decisions.
Main
stream and alternative healthcare information e-broadcasted
twice monthly is customized and hyperlinked back to that
doctor’s community e-Magazine. Information is current,
useful, and easy-to-understand.
Most
importantly, each e-Magazine is designed to establish mutually
beneficial relationships with other local healthcare professionals,
local organizations and civic activity groups, and local
businesses by offering something they perceive as valuable.
Remember establishing mutually beneficial relationships
are most important.
Other
features of the e-Magazine include a local community calendar
and health-related questions-of-the-month. Local residents
can access late-breaking national and international health
news with the click of their mouse. And there is a Community
Partners section designed to promote local businesses.
Under
the headings of 30 healthcare specialties, more than 1300
articles are catalogued ranging from family medicine to
dermatology, pediatrics to women’s health, personal
growth to exercise and fitness, chiropractic to dentistry,
and acupuncture to herbal medicine.
What’s
the cost? Consider our recommendations and it could cost
you nothing!
Bottom
line, you have nothing to lose except a great opportunity.
Just give us the opportunity, and we will show you how this
all works. For more information or to participate in an
upcoming e-tour, just email sig@healthypractices.com
or call 908.237.2727.
All
the best,

Sigmund
Miller, DC
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